FAQ

Yes, we offer both residential and business services.

We have pre-built packages to make it easy for you Click here to see the different monitoring packages.

We only allow payment plans if there is a down payment made and the payments are made through bank draft.

Periodically, We offer discounts to our Facebook followers. Like Us on Facebook.

We use two different monitoring stations. The one closest to us is ESC Central, a UL Listed Central Station located in Birmingham, Alabama. In 1998, ESC Central began its quest to become a UL listed Central Station and achieved certification in August 1999. The facility is UL Listed, providing redundant back-up systems, including computer, phone, and emergency power. The building was constructed to meet the specific needs of a central station. The perimeter walls are concrete-filled block. The roof is inset below the exterior walls, to provide protection from severe weather conditions. The facility was designed with security in mind.

Built in Redundancy: In the event of a disaster, ESC Central has a contracted location that backs up our systems daily to maintain an accurate database so monitoring can be handled remotely.

Professionally trained operators ready to respond: You can depend on their professionally trained operators to assist you with your emergency needs. Their operators have completed extensive training and are ready to respond to your needs.

Whether you are at home or away, you can be assured that ESC Central is taking care of all your needs.

Providing your Security Monitoring Solutions Twenty-Four Seven

The other monitoring station is located in Sarasota, FL. It’s a TMA 5 Diamond Central Monitoring Station, UL, ETL & FM Certified!
Their 16k sqft. building can withstand a category 5 Hurricane (winds exceeding 156 mph) & an F4 Tornado (winds up to 258 mph) because it has no uplift.

-Roof-
Two steel decks
One inch plywood with fire retardant
Trusses are Cold Rolled Steel (strongest trusses ever made)
Roof is sprayed with Icynene insulation with fire retardant
Trusses are welded to plates then rebar in walls to footings

-Exterior-
Exterior block walls are 12 inch solid poured with reinforced rebar every 30 inches
Steel doors with 7 screws in hinges
Windows are ¾ plated glass with burglar protection
15 HD IP cameras
3 generators (3000 gallons of fuel for up to 27 days with no power)
1 well with clear water
6 foot footings from floor
Double door entrances (mantraps) with key fob

-Interior-
Server room with redundant climate control
Interior has 3 sections that are rebar reinforced solid poured 8 inch block
8 HD cameras
Fire retardant carpet
Metal studs in walls
Electronic access control to all rooms
Biometric access control to the Central Station

In short, yes. If you have one of our wireless systems you’re able to take it with you. If you have a hardwired system and move we will waive any install fee one time on a new system.

Yes (and get 3 months free). Fill out the Switch to AlarmPro form and we’ll take care of the rest. Click to Switch!

When you switch your current alarm monitoring over to AlarmPro we will give you the first 3 months free AND guarantee to beat your current monthly rate. We will take care of everything for you.